Privacy Policy
How Fixation Studios collects, uses, and looks after your information.
Effective date: 10 July 2026
Information we collect
We collect information you give us and information needed to run the site and store:
- •Contact form details (name, email, message, and optional subject)
- •Newsletter and customer update emails when you subscribe or purchase
- •Account, purchase, and license details when you buy or sign in
- •Booking details if you schedule training online
How we use it
We use this information to:
- •Respond to support, sales, and general enquiries
- •Process purchases, licenses, and downloads
- •Send newsletters and product updates to customers and subscribers
- •Improve the website and our products
- •Protect the site from spam and abuse
Who helps us run things
Like most sites, we use third-party services to host the site, process purchases, send email, stop bots, and handle bookings. They only get what they need to do that job. The main ones today are Moonbase (checkout, accounts, licenses, and downloads) and Cloudflare (hosting, CDN, and bot protection).
Embedded media (such as YouTube or SoundCloud) may collect data under their own policies when those embeds are shown.
Cookies and similar tech
We do not currently run first-party marketing analytics on this site. Third-party tools involved in checkout, security, bookings, or embeds may set cookies or similar technologies required for their features.
You can control cookies through your browser settings. Blocking some cookies may affect checkout, account access, forms, or embeds.
Sharing and security
We do not sell your personal information. We share it only with service providers who help us operate the business, when required by law, or in connection with a business transfer.
We take reasonable steps to protect your information, but no internet transmission is completely secure.
Your choices
- •Ask to access, update, or delete personal information we hold
- •Unsubscribe from newsletters and marketing emails
- •Update your account details in your customer account
Contact
Questions about this policy? Use our contact form.
Also see our Terms of Service.
Last updated 10 July 2026.